Advanced Requests
Everything you need to know about advanced requests, the feature built for the most demanding astrophotographers.
- What is an Advanced Request?
- How much does an Advanced Request cost?
- How do credits work?
- What is the telescope price list?
- I received a poor quality image, what should I do?
- How can I observe comets, asteroids or other solar system bodies?
- How do I download images obtained with Advanced Requests to my computer?
- Do I need to calibrate my images?
- How does My Data Archive work?
- How do I choose a target to observe?
- How do I select the right telescope?
- How to create an image series?
- Is image binning supported?
- In which format are the images delivered?
- Which scheduling mode should I use?
- What is automated scheduling?
- What is custom scheduling?
- How do I use the scheduling calendar?
- What is the refund policy for failed requests?
- How can I access original, raw or uncalibrated images?
- What are calibration frames?
- How can I access calibration frames?
- What are the vertical lines (bad columns) I see in some of my images?
- The completion time of my Advanced Request is in the past, but it still shows as Pending. What's going on?
- What are the bright arcs I can see in some of my images?
- What to do if my images are saturated or affected by blooming?
- Do you have MPC codes for your observatories?