General
- How do gift cards work?
- How do I contact customer support?
- Do I need to pay a monthly subscription to access Telescope Live?
- Do you offer a free trial?
- Can I observe a solar system planet or the moon?
- Do you offer discounts based on the moon phase?
One-Click Observations
Pro Datasets
Advanced Requests
- What is an Advanced Request?
- How much does an Advanced Request cost?
- How do credits work?
- What is the telescope price list?
- I received a poor quality image, what should I do?
- How can I observe comets, asteroids or other solar system bodies?
Our Telescopes
- CHI-1, 60cm F6.5 Reflector
- CHI-2, 50 cm F3.6 Reflector
- CHI-3, 100 cm F6.8 Reflector
- CHI-4, 50 cm F3.6 Reflector
- CHI-5, 10 CM F2.0 Refractor
- SPA-1, 10cm F3.6 Refractor