You can download images obtained through the advanced requests in several ways. 

Once a request is marked as Completed, you can navigate to Advanced Requests > My Requests, then you can click on the three dots action menu next to the request, and click Download. 

Otherwise, you can navigate to My Data Archive, select the images you wish to download, and then click on DOWNLOAD at the top of the archive table.

Note that images won't be downloaded directly to your computer! The images will firstly need to be retrieved from our servers and zipped, before being delivered to you.

Download requests

When you trigger a download with the methods explained above, you generate a Download Request. 

Downloads are not instant due to the volume of data that must be retrieved and processed, and it may take up to a few minutes or more for your download request to be ready for download as a ZIP file containing all your requested images in the desired format.

A notification at the bottom of your page will be shown once the image is ready for download to your computer. You can check the statuses of your requested image downloads from the Download Requests page, from which you will also be able to download the files to your computer.

The My Download Requests page gives a list of all download requests from the last 14 days. After 14 days the download will be removed from the downloads list. However, all original images will remain accessible from My images and can be queued again for download.

Note that you can also safely delete a download from My Download Requests if not needed, while keeping all your images in My images.