Sometimes, when you schedule a One-Click Observation, you can see that the expected completion time keeps being postponed, and there is no reason why this thing should happen (or at least this is what many users think). 

The truth is that there is a precise reason why this happens and, 99% of the times it is because of poor weather.

So, since each One-click observation is automatically scheduled and managed by algorithms, our systems automatically postpone the observation to the next clear night. 

It may occur that the same observation gets postponed many times, resulting in you waiting for days or even weeks without obtaining any data.

So, what can you do about that? Really nothing for that specific observation… But you can observe another night sky object.

So we strongly suggest you:

1. Check the weather at the observatory site in which your One-Click is scheduled. Here you can find the list of weather forecast websites that we too use for checking the weather at our observatories (Spain, Australia and Chile). Save them on your browser so you have them ready-to-use.
2. If the weather is good, wait a little bit more and then see what happens.
3. But, if the weather is poor, you should remove the observation and pick a different one in another observatory with better weather. 

The good thing about having 3 observatories at your disposal – each one located in a different part of the world – is that chances are that you will almost always find a spot of clear sky for an observation.

“And what if I see “Recalculating” on my One-click Observation? What does it mean?”

Well, in this case, there are two possible scenarios… Click here to find out what Recalculating means.