Thanks for completing the initial survey, you are now ready to start the beta test!
In this email you will find all the instructions to participate to the beta test.
To begin with, you can preview the new platform by navigating to preview.telescope.live. You can login from this link using your own Telescope Live credentials.
You can use this preview version of the platform as your main way to access Telescope Live.
Note that, in principle, you can still use the "old" version by navigating to app.telescope.live, but - as you are a beta tester - you are strongly encouraged to only use the preview version.
You should always look at the URL bar to make sure you are on the right website, it should always show preview.telescope.live:
At times, you might be redirected back to the "old" website (for instance when you navigate from the Gallery and you click "DASHBOARD" from there). So, make sure to be on the right platform at all times!
Grab you credits now!
Next, you can redeem your credit allowance by clicking here below:
- Click here if you are in Bronze, to redeem 5 credits
- Click here if you are in Silver, to redeem 20 credits
- Click here if you are in Gold, to redeem 50 credits
We are giving you the credits that your plan would normally give you every month with the new platform (5 for Bronze, 10 for Silver, and 50 in Gold)
NOTE: You should not change your plan during the beta test phase! If y
What you should do during this phase of the beta test
During this phase of the beta test, you should:
- Begin by exploring the new platform functionalities and use your credit allowance to grab One-Click Observations or Observation Bundles
- You can buy additional credits if you wish. As a beta tester, we are giving you a 40% discount on all credits for the entire duration of the beta test. The discount will be available as soon as you redeem your credit allowance.
- Take a look at the new help material. On each functionality page, you will find new help links called "HOW IT WORKS" and "WATCH TUTORIAL". Please take the time to read the help pages and watch the tutorials.
- Please focus on the desktop version of the platform, so use your laptop or PC. We haven't yet optimised the mobile version.
- You should report bugs and issues you find during this phase of the test. You can check this page for further instructions. You will find a link to this page in the QUICK LINKS section of the sidebar.
At the end of this phase, we will send you a survey asking you what you think about these new features, and if you'd like anything to be changed or improved.
40% discount on credits while you are in the beta test phase!
Throughout the beta test phase, you can purchase additional credits at any time, at a 40% discount. You will be entitled to the discount as soon as you redeem your credit allowance.
We are going to give a similar discount to everybody just before the launch of the new platform, but you will have early access to this offer, so make sure to grab this opportunity!
If you have any questions, don't hesitate to contact us in the chatbot or by email at firstname.lastname@example.org.
We hope you'll enjoy the new features!