Credits are the virtual currency of Telescope Live.
Depending on your plan, you will receive a monthly credit allowance. If you are in Bronze you will get 5 credits per month, if you are in Silver you will get 20 credits per month, and if you are in Gold you will get 50 credits per month.
You can carry over your credit balance from one month to the next as long as you are subscribed to any of our plans.
If you unsubscribe, your credit balance will expire after two months (but see the note below if you bought credits before 19 November 2021)
The value of a One-Click Observation in credits depends on the telescope used, the total exposure time of the observation, and the discounts applied. Taking into account discounts, the average cost of a One-Click Observation is 0.6 credits.
The cost of your Advanced Requests will be charged in credits and depends on telescope utilisation and moon phase. The telescope utilisation is the sum of the total exposure time of your images, the observation overheads. The cost in credits of telescope utilisation obviously depends on which telescope you're using plus the discount given if you observe at high moon illuminations. You can check our Telescope price list.
The unit cost per credit is $ 1.00, € 1.10, £ 1.00, A$ 1.60 and C$ 1.30, the currency will depend on your country of residency. Note that this cost per credit will change in December 2021.
You can buy credits directly from the Telescope Live app, using your credit card.
Please note that credits are not refundable.
If you bought credits before 19 November 2021
As per our earlier Terms and Conditions, the credits that you bought before 19 November 2021, will not expire. However, note that we do reserve the right to delete your account, together with your credit balance, if you don't use your account to submit Advanced Request for at least one year, even if these credits were bought before 19 November 2021.